Cookie Policy

What are Cookies?

When you use ZENDURE websites or online services, we may send one or more cookies — small text files containing a string of alphanumeric characters — to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept certain types of cookies, you may not be able to utilize the features of ZENDURE Products and Services to their fullest potential. We may use third party cookies as well. For instance, we use Google Analytics to collect and process certain analytics data (Please refer to www.google.com/policies/privacy/partners for additional privacy options, if any). ZENDURE does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use ZENDURE Products and Services.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons” (together with cookies, “cookies and similar technologies”). This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use ZENDURE Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

    Cookies Used by ZENDURE

    We use different types of cookies as listed below. These help us to provide and improve the ZENDURE Products and Services, such as showing you the most relevant information and your customized webpage. Some or all of the cookies listed may be stored in your browser or devices.

    Strictly necessary cookies. These cookies are essential for you to use the ZENDURE Products and Services, such as the cookies used for carrying out the transmission of a communication, the cookies that record requests for information from the Internet and block web attacks so as to ensure web security, the cookies that are strictly necessary for us to provide information society services that you request. You must accept strictly necessary cookies to be able to use ZENDURE Products and Services.

    Preference cookies. These cookies are also known as “functionality cookies”, these cookies allow us to remember choices you have made through your use of the ZENDURE Products and Services, like what language you prefer, what region you are in, or what your username and password are so you can automatically log in. These cookies can help us reallocate work load among our servers and enable our webpages to respond faster.

    Statistics cookies. These cookies are also known as “performance cookies”, these cookies collect information about how you use the ZENDURE Products and Services, like which webpages you visited and which links you clicked on. These cookies can help us to improve user experience of using ZENDURE Products and Services.

    Marketing cookies. These cookies can track your online activities to help us deliver more relevant advertisements or limit the number of time that the same advertisement is shown to you.

      Manage Your Cookie Settings

      ZENDURE offers you the possibility to set your preferences regarding cookies. By clicking “Cookie Preferences” on the bottom of each webpage, you can select the types of Cookies our websites or online services use. You can change your preferences at any time; you can also withdraw the consent you have previously given to us.

        Cookies Use when You Use Mobile Devices

        Some mobile devices share the same features with computers, such as the support of full-featured browsers. When you are using this type of devices such as smartphones, we use cookies in a similar way to when you are using computers. Other devices may use different technologies, such as local storage, Software Development Kits (SDKs), or Advanced Programming Interfaces (APIs) to facilitate aforementioned processes effectuated by cookies.

        We may obtain or receive information about your device, our apps, or other apps. We may also use these technologies to store information on your device. For example, we may receive information about the make and model of your mobile device when you are asking others for help through our app.

          Read of Particular Cookies

          Browsers will send cookies for a particular domain (such as eu.zendure.com) to the website each time a device with those cookies accesses content from that domain. This means if your device stores cookies for eu.zendure.com, it will send those cookies to ZENDURE when it accesses a webpage at eu.zendure.com.

            Cookie Use Without a ZENDURE Account or After Your Logout

            We still use cookies if you do not have a ZENDURE account or have logged out your account. After your logout, we will use cookies to:

            • Identify and terminate accounts in violation of the Terms of Use or ZENDURE policies;

            • Recover your lost account;

            • Recognize use of public computers and notify you to reduce your risk of data theft;

            • Understand your interaction with our Products and Services, and those of our partners.

            If you do not have ZENDURE account and have visited eu.zendure.com, we will use cookies to protect ZENDURE Products and Services, and ZENDURE customers from malicious activity such as denial-of-service attacks and mass creation of fake accounts.